The Woolworths Museum


Chad Valley @ Woolworths

The best of both worlds

 
PLEASE NOTE:
Today Chad Valley is a brand of Argos, part of J. Sainsbury plc.
Ladybird is now a brand of Shop Direct Group Ltd, which also owns the Woolworths brand name.
This page relates to the period 1985 to 2008 when both were operated by the Woolworths High Street retail chain.
All trademarks are acknowledged.
 

Toytown ceiling-mounted trains toured the ceiling of modernised larger Woolworths stores in the late 1980s and early 1990s

 

One of the first displays of Chad Valley toys in a large, modernised Comparison store in 1987

In the mid 1980s the new owners of Woolworths launched an ambitious modernisation programme called Operation Focus. Instead of being a jack of all trades this aimed to establish six specialist areas with strong market shares, transforming the chain into a specialist retailer.

One of these specialities was "Kids". The goal was to improve and enlarge the range of Toys and Children's Clothing. Building on the success he had enjoyed with the Ladybird brand, Commercial Director Mike Sommers went a step further, buying the Chad Valley brand name outright. He established plans to create a unique toy brand and use this to reposition upmarket, through better manufacturing quality, learning and development credentials and improved product design.

 

The Chad Valley and Ladybird logos at their respective launches as Woolworths own brands in 1985 and 1987

 

While the Ladybird brand wholly replaced the previous unbranded range of clothing (which did not even feature the company name, just the address of the Marylebone Office), Chad Valley initially accounted for only a limited toy offer. The name was initially reserved for pre-school toys, which were offered alongside regular items from Fisher Price, Tomy and Matchbox, and boxed games, to complement Milton Bradley, Kenner Parker and Mattel lines.

 

A panorama of the Toy department at Woolworths in Clapham Junction, London in 1987

 

The first items appeared on the shelves in the Autumn of 1987. Well-made building blocks and activity toys proved particularly popular both with the public and with educationalists, and won a series of prestigious design awards. There was also an excellent range of jigsaw puzzles, which featured idyllic rural views from around the British Isles. There was a conscious effort to ensure that the new products met or exceeded the quality standards of equivalents from the leading suppliers.

In a further phase of development a new selection soft toys was introduced under the Chad Valley name.

 

Packed with customers, the Toy Department at Woolworths in Leicester in 1987

 

Chad Valley was a hit, particularly for the under-fives. It quickly became a core part of the offer. The stores stocked the best of both worlds, with the latest supplier-branded lines nestling alongside the new exclusives.

 

Chad Valley's award winning First Steps range of toys in the Edgware Road, London W2 store

 

A family choose toys in a Woolworths store in the late 1980s

1988 marked the end of a modernisation programme which brought a makeover to every store. All had an acclaimed Kids area incorporating substantial ranges of Ladybird Clothes and Chad Valley toys. The public rewarded the investment with number one status as the market leader for Toys, with a 21% share, slightly ahead of Argos, and the top-slot for Babywear, outpacing Marks and Spencer. When Directors first received the updated market-share data, endorsing their strategy, they celebrated by commissioning signage to appear in every store boasting "Woolworths is Kids". One commentator noted "Woolworths are  not very good at grammar"!

The public had endorsed the Focus Strategy. Chad Valley and Ladybird, which had once been the reserve of the most affluent families, had won over the mass-market. This had been achieved not by reducing quality, but by embracing new manufacturing techniques and following Frank Woolworth's adage from his first store in 1879, selling more for less.

It is worth noting that market leadership for Toys ranges had been achieved alongside similar success in five other product categories, and with only an average of 10% of the chain's total selling space.

 

Toy displays in a large, modern Woolworths store in the 1980sThe selection of toys and games in a small, local High Street Woolworths store in the 1980s

The new store layouts were consciously child and parent-friendly. Counter heights had been limited to five feet (1.7m) to keep everything in reach, and strict rules had made gangways wide and free from clutter. These standards had kept the floors clean and shiny enough to sit and play on.

 

A special favourite for both boys and girls in the late 1980s was a 3 foot tall cuddly Dragon, made for Woolworths by Lefray ToysA colleague demonstrates a Chad Valley catepillar to a young Woolworths customer in the late 1980s

The enhanced environment attracted shoppers with more to spend. For the first time the stores offered presents for up to £100 each, as well as treats and gifts to take to parties.

Great care was taken to retain a reputation for low prices. Woolworths pioneered half-price toy sales each Spring and Autumn, and carried a broad selection of pocket-money toys at prices under £1 at all times.

 


Shortcuts to related content

Wonders from Woolies

Our great grandparents' toys

It's magic

Character brands

Just window dressing

The Lion and Albert

Wartime Toys

1950s Toys

Mum & dad's toys

The race for space

Cool for School

Woolies by Woolies at Woolies

80s and 90s Toys

Wooly and Worth

Kids and Celebrations

Century of Toys Video

 

Bonus Items - The History of Chad Valley

Now owned by Argos / J. Sainsbury plc, Chad Valley was revived and developed by Woolworths over a 21 year period

Toys for Toffs, the early ranges

TV changes everything in the 1950s and 1960s

1980s Gallery

Acquisition of B&Q by F.W. Woolworth & Co. Ltd.

'21st Century Shopping', Concept Store

Paternoster Takeover

Parent Company Decline

Asset redistribution

Exit from Ireland

The Cornerstone Business Strategy

Dixons Takeover Bid Fails

Launch of The Video Collection

Video Trailer

Focus Strategy

Launch of exclusive Ladybird licence

Chad Valley toys launch

Turnaround Team Video

The Lighter Side of the Eighties at Woolworths

Site Navigation

1970s Gallery

1990s Gallery

Home Page

 

Chad Valley toys and their Royal Warrant from H.M. Queen Elizabeth (wife of King George VI) in 1937